Privacy Policy

1. Information We Collect

1.1 Information you provide

• Account and profile data (name, email, phone, address).
• Order & payment details for purchases (we do not store full card numbers unless you explicitly ask us to via a PCI-compliant provider).
• Messages you send us (support requests, forms, reviews).

1.2 Automatically collected information

We may automatically collect certain information when you visit our website, such as IP address, device and browser information, pages visited, and referral source. We use cookies and similar technologies for these purposes.

1.3 Third-party sources

We may receive data about you from third parties (payment processors, shipping providers, analytics providers). We combine that with data we collect directly.

2. How We Use Your Information

• To provide, maintain, and improve the website and services.
• To process orders, payments, and returns.
• To communicate with you (order updates, marketing if you opt-in).
• To detect fraud, abuse, and protect our rights and users.
• For analytics and personalization (showing relevant products).

3. Legal Basis (If you are in the EU)

Where applicable, our legal bases for processing personal data include: consent, performance of a contract, legitimate interests, and compliance with legal obligations.

4. Cookies & Tracking

We use cookies and similar tracking technologies for essential site functions, analytics (e.g., Google Analytics), and personalized content. You can control cookies using your browser settings. Disabling some cookies may affect functionality.

5. Sharing & Disclosure

We may share information with:

• Service providers (payments, email, hosting).
• Shipping and logistics partners.
• Law enforcement or regulators when required by law.

6. Third-Party Services

We embed or use third-party services (payment gateways, analytics, social widgets). These providers have their own privacy policies — we recommend reviewing them.

7. Data Retention

We keep your personal information only as long as necessary for the purposes described (order history, legal compliance, dispute resolution). When no longer needed, we securely delete or anonymize the data.

8. Your Rights

Depending on your location you may have:

• The right to access the personal data we hold about you.
• The right to correct or update inaccurate data.
• The right to request deletion (subject to legal/contractual requirements).
• The right to opt-out of marketing communications.
• The right to data portability (in a common format).

To exercise any rights, contact us at privacy@yourcompany.com.

9. Security

We implement reasonable security measures (encryption, access control) to protect your data. No system is perfectly secure — if a breach occurs we will follow applicable laws (notification, mitigation).

10. Children

Our services are not directed at children under 13. We do not knowingly collect personal data from children under the applicable minimum age.

11. International Transfers

Data may be processed or stored in countries outside your jurisdiction. When we transfer data, we use safeguards such as standard contractual clauses or rely on an adequacy decision.

12. Changes to This Policy

We may update this policy periodically. When we do,we will update the "Effective date" Significant changes will be highlighted or communicated.

13. Contact Us

If you have questions or requests about privacy, email privacy@yourcompany.com.